Cashback from MyMemory will be granted for actual, registered purchases which are done directly, without visits to other websites during purchase. These purchases should also be done fully online, without telephone or other contact with MyMemory.Never use any discount codes from other websites, accept cookies on our website and on the webshop you are shopping at and always use an internet browser in which stored cookies and history are cleared.That way your transaction will be registered correctly and you will receive CashCoins.
Cashback will be calculated on the basis of the purchase amount, exclusive of VAT and other additional costs such as shipping, use of gift vouchers and booking and administration fees.
Purchases should show in your account within 48 hours. This might take longer in rare cases. The approval term of purchases differs per store, varying from 2 weeks to a few months.
Despite 99% of purchases being registered correctly, it could happen that something goes wrong during the registration process. If this is the case in your situation, please send a Claim Cashback ticket within 30 days of purchase date. We unfortunately cannot track older purchases. You cannot request cashback compensations for online casinos only.
Make your purchase directly, remembering not to visit any other websites before the transaction has been completed. Your purchase should be visible in your account within 48 hours.
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